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Department of Health Professions
Enforcement Division

The Enforcement Division is responsible for:

• Receiving and assessing complaints of misconduct for all the Health Regulatory Boards.
• Conducting investigations, including background and reinstatement investigations.
• Conducting inspections of facilities under this Agency’s authority.
• Monitoring probation and compliance of licensees who are under terms of a Board Order.

Case Intake

Complaints received by the Department of Health Professions are referred to the Enforcement Division’s Case Intake staff. A Case Intake Analyst makes an initial determination of whether the Agency has jurisdiction over the person or facility that is subject of the complaint. The Case Intake Analyst also makes an initial determination about whether the alleged incident may be a possible violation of the statutes or regulations that fall under the authority of this Agency. The Case Intake Analyst sends reports of possible misconduct to an Investigator, who obtains additional information. If the complaint is outside the jurisdiction or authority of this Agency, no further investigation will be conducted. Complaints are referred to other agencies and departments that may have jurisdiction or authority, as appropriate.

Investigations

The Enforcement Division conducts a thorough investigation whenever information is received indicating there is a possible violation of regulation or law. After an investigation is conducted, the findings and evidence are summarized in an investigative report. The investigative report is sent to the appropriate Board for a probable cause determination.

Inspections

Visit the Inspections page

Administrative Proceedings

Visit the Administrative Proceedings page

Compliance Unit

The Compliance Unit monitors licensees who have been placed under terms of a Board Order. As a part of its function, the Compliance Unit provides reports to the respective Boards regarding the practitioner’s compliance or non-compliance with the Board Order.

HPIP

In some cases, the Health Practitioners' Intervention Program (HPIP) provides an alternative to disciplinary action for those practitioners who seek assistance for mental health or substance abuse problems.