Department of Health Professions
Media Advisory: Department of Health Professions’ Complaint Form Goes Digital
The Enforcement Division is responsible for:
- Receiving and assessing complaints of misconduct for all the Health Regulatory Boards.
- Conducting investigations, including background and reinstatement investigations.
- Conducting inspections of facilities under this Agency’s authority.
Complaints received by the Department of Health Professions are referred to the Enforcement Division’s Case Intake staff. A Case Intake Analyst makes an initial determination of whether the Agency has jurisdiction over the person or facility that is subject of the complaint. The Case Intake Analyst also makes an initial determination about whether the alleged incident may be a possible violation of the statutes or regulations that fall under the authority of this Agency. The Case Intake Analyst sends reports of possible misconduct to an Investigator, who obtains additional information. If the complaint is outside the jurisdiction or authority of this Agency, no further investigation will be conducted. Complaints are referred to other agencies and departments that may have jurisdiction or authority, as appropriate.
The Enforcement Division conducts a thorough investigation whenever information is received indicating there is a possible violation of regulation or law. After an investigation is conducted, the findings and evidence are summarized in an investigative report. The investigative report is sent to the appropriate Board for a probable cause determination.
Visit the Inspections page
Visit the Administrative Proceedings page
Health Practitioners' Monitoring Program
In some cases, the Health Practitioners' Monitoring Program (HPMP) provides an alternative to disciplinary action for those practitioners who seek assistance for mental health or substance abuse problems.