|Board of Funeral Directors and Embalmers|
Hours: Mon-Fri 8:15 to 5:00
|Other Citizen Services|
Own Your Future: Virginia's Long-Term Care Awareness Campaign
Dominion Power warning about scams
Over the last several days, scammers using phone spoofing software have targeted small business customers to include Funeral Homes across Virginia. The scammers fast talk victims and threaten to turn off electricity if payment isn’t received within an hour or two.
Please note that Dominion does not threaten to turn off power in exchange for immediate payment instead they provide customers with multiple notifications by mail and by phone to work out a plan before power is disconnected, and most importantly they do not take payment over the phone.
FYI on Crematory Training
18VAC65-20-435 requires that all persons who operate the retort in a crematory shall have certification by CANA, ICCFA, or other certification recognized by the board. Please note that our regulations do not require any type of recertification even though some certifying organizations show an expiration date on the certificate. Please contact the Board office if you have any questions.
The Office of the Chief Medical Examiner (OCME), a division of the Virginia Department of Health (VDH) provides two new links on its website regarding Ebola called “Managing Decedent Remains” and “FAQ’s for Hospitals and Morticians.” Click here to read more
Ebola Virus Update for healthcare practitioners from Virginia Department of Health
October 15, 2014 - As the Ebola Virus Disease (EVD) continues to make news, it is important for licensees of health regulatory boards to be informed. In addition to public outreach, the Virginia Department of Health (VDH) is the Commonwealth’s top resource on Ebola for healthcare providers and facilities. For up to the minute information, please visit VDH’s website.
October 3, 2014 - I am providing you with a update on Ebola Virus Disease (EVD) and will continue to do so regularly as needed over the coming weeks. The safety of all health care providers and keeping the health care community and the public informed are our top priorities. Read the full letter from the State Health Commissioner.
More Information: CDC Guidance
ELECTRONIC DEATH REGISTRATION SYSTEM ANNOUNCEMENT
Click here to read the letter and information regarding the Electronic Death Registration System (EDRS) from Janet Rainey, Director and State Registrar, Division of Vital Records.
For questions regarding the EDRS, please contact the Office of Vital Records. The EDRS website provides the following support and contact information:
VVESTS support is available during the normal business hours of VDH-DVR; Monday – Friday 8:00 a.m. – 4:45 p.m. with 24/7 online support for EDRS.
VDH-DVR Contact Information:
Telephone number: (804) 662-6200, press option 5
Fax: (804) 662 - 7269
Read the letter from the State Health Commissioner and the Board of Medicine's Executive Director on the Completion of Death Certificates
2014 SCAM ALERT UPDATE
The Board of Funeral Directors and Embalmers has received calls from a FH in Newport News, VA and from a Farmville, VA police detective regarding different instances of a similar scam scenario. The common elements of the scam are:
- Someone calls a funeral home reporting that there has been a death in the family and the body is at a hospital in Norfolk, VA. (The Farmville detective stated that the hospital’s security specialist reported that they have had several reports of fraud involving deceased individuals at their hospital.)
- The caller states that FH handled a funeral for another member of the family. In both reported cases, the FH did handle the named funeral.
- The caller states that the deceased had insurance policies and eventually asks the funeral home to send money for transportation because the caller does not have the money to travel. The caller tells the FH that they can put the money on the bill so that the money will be available to the FH when the insurance is received.
- The amount of money requested has been less than $300.
In the case reported by the FH, the scam involved an out of state FH. At one point, the scammer conducted a conference call with both funeral homes. It was the out of state funeral home that was defrauded.
ATTENTION CONTINUING EDUCATION PROVIDERS and LICENSEES
The Board will only accept for credit Continuing Education courses that are directly related to the scope of practice of funeral service. The practice of funeral services is defined in §54.1-2800 as “engaging in the care and disposition of the human dead, the preparation of the human dead for the funeral service, burial or cremation, the making of arrangements for the funeral service or for the financing of the funeral service and the selling or making of financial arrangements for the sale of funeral supplies to the public.
Classes for credit must emphasize the ethics, standards of practice, preneed contracts and funding, or federal or state laws and regulations governing the profession. Courses for which the principal purpose is to promote, sell or offer goods, products or services to funeral homes are not acceptable for the purpose of credit toward renewal. (18VAC65-20-151)
Consumer Information about Funeral Planning. Click here to read the article on FTC's website.
Click here to read the FAQ's on Preneed Funeral Contracts.
Attention Funeral Service Licensees:
You may begin to notice the use of the title Funeral Service Licensee (FSL) versus the use of Funeral Service Provider (FSP). The Code of Virginia defines the title of Funeral Service Licensee but Funeral Service Provider does not have a legal definition. This does not require any changes on your part.
Please view a short business video regarding Complying with the FTC Funeral Rule. (Click here to link to the Bureau of Consumer Protection's website.)
Virginia Wounded Warrior Program
Memorial contributions can now be designated for assistance to Virginia veterans and their families by donating to the Virginia Wounded Warrior Program.
Here is the link to the brochure on the website.
FTC Warns Small Businesses: Don’t Open Email Falsely Claiming to be From FTC. Click here to read the article on FTC's website.
FTC Warns Consumers: Scammers Hit New Low by Sending Fake Funeral Notices. Click here to read the article on FTC's website.
ATTENTION CONTINUING EDUCATION PROVIDERS
Continuing Education On-Line Courses: The Virginia Board of Funeral Directors and Embalmers will only allow a maximum of two (2) hours credit for on-line Continuing Education Courses. The Board will allow CEU providers to update courses to meet this criterion by June 30, 2013. There will be no fees in addition to the renewal fee for courses revised to meet this maximum number of hours.
Extension of renewal requirements for deployed military and spouses
Virginia law allows active duty service people or their spouses who are deployed outside the U.S. to have an extension of time for any requirement or fee pertaining to renewal until 60 days after the person’s return from deployment. The extension cannot last beyond 5 years past the expiration date for the license. For more information, please read attached policy and contact the applicable board for your license.
Virginia Department of Veterans Services
To implement the 2012 legislation passed regarding Unclaimed Remains of Veterans, the Department of Veterans Services (DVS) requests the assistance of funeral homes in identifying the unclaimed veterans remains. Please see the following from DVS:
Death Certificate Information:
Letters from Karen Remley, MD, MBA, FAAP, State Health Commissioner:
* June 27, 2011, letter regarding death certification-related regulations taking effect July 1, 2011
* August 3, 2010, letter to physicians regarding timely completion of death certificates
* August 3, 2010, letter to funeral service providers regarding development of a plan to improve the death certification process
Public Health Information
Funeral Rule ALERT: Click here to read information provided by the FTC dated March 18, 2009.
Verification Information: To request a verification of licensure submit your request in writing; include your full name, license number or social security number, your current mailing address and the address of where you want the verification sent. Attach the required processing fee of $50.00 check or money order made payable to the Treasurer of Virginia.
Allow five to seven business days for processing. The board verifies profession, license number, issue date, expiration date, how the licensee obtained Virginia licensure, and if there have been any disciplinary actions. Should a licensee need their national scores verified they should contact the International Conference of Funeral Service Boards (NBE) www.theconferenceonline.org
Verifications received without the required fee will not be processed.
Mail your request and fee to:
Board of Funeral Directors and Embalmers
9960 Mayland Drive, Suite 300
Henrico, Virginia 23233-1463
You may request a fax confirmation of your licensure information at no additional charge by calling our automated verification line at 804-270-6836. Just enter your license number or social security number and you will be prompted to enter a fax number for delivery of the fax. You may also verify licensure information online by using License Lookup
Online Licensing - Many licensees can now renew a license, change an address and request a duplicate license online. Funeral Establishment, Crematories, Funeral Service Provider, Funeral Director and Embalmer license types can now renew online.
Duty to Report Adult Abuse, Neglect or Exploitation - More
The Adult Protective Services Program at the Virginia Department of Social Services is pleased to announce the availability of a new online educational opportunity for mandated reporters of abuse, neglect and exploitation of older or incapacitated individuals. This online training course has been developed for, and with the assistance of, mandated reporters and APS professionals to assist mandated reporters in understanding adult abuse and their responsibilities as mandated reporters. Read More...(word .doc)
The FTC and the Board Settle Antitrust Charges Regarding Price Advertising Rules. Click here to view documents.
Laws & RegulationsKeep in the know about important laws and regulations:
Laws and Regulations Governing Funeral Directors and Embalmers
Laws Governing All Health Professions
Forms and Applications
Download the available forms and applications from the Board of Funeral Directors and Embalmers.
View the list of Professions regulated by the Board.
Frequently Asked QuestionsFind the answers to common questions. Includes information regarding Continuing Education.
Board CalendarView the Board of Funeral Directors and Embalmers Calendar of upcoming Board meetings and minutes from past Board meetings.
View the current Board Members.
CEU ProvidersView a current list of Board approved continuing education providers. (Word)
Read the latest board news in the Board of Funeral Directors and Embalmers' newsletters.