The PIN to renew your license/registration is provided with your emailed renewal notice. You should maintain your PIN in a safe place, as this number does not change from year to year. If you need assistance with your PIN number, please contact the DHP Call Center at (804) 367-4444 for assistance.
Long-Term Care Administrators - License Renewal Frequently Asked Questions
Board of Long-Term Care Administrators
Email: ltc@dhp.virginia.gov