Your browser does not support javascript

File a Complaint

The Department of Health Professions receives complaints about Virginia healthcare practitioners who may have violated a regulation or law. Complaints for all the licensing and regulatory Boards are received and investigated by the agency's Enforcement Division. You can visit the Licensing Boards page for information about the 13 individual licensing and regulatory Boards under this agency’s authority. Additionally, you can find out which health care practitioners and facilities are regulated by this agency, or get a detailed explanation of the Disciplinary Process for Licensed Healthcare Professionals in Virginia.

 

Alternative Ways to File a Complaint

Please review the following before filing a complaint:

  • DHP does not have the authority to require a licensee to return money or provide other personal remedies.

  • Once a complaint is submitted to DHP, it cannot be withdrawn.

  • DHP is unable to provide you a copy of your complaint form once you have submitted it.

  • Notice Regarding Anonymous Complaints:  The Department of Health Professions cannot guarantee your anonymity. If you intend to submit a complaint anonymously, do not include any information on the complaint form or supplemental documentation that reveals your identity. If you reveal your identity in any documentation you submit to DHP, you are not anonymous. Please note, however, the Department's ability to thoroughly investigate an anonymous complaint may be limited without details such as a patient name, dates of incidents, and other specific information.

Download a Printable Complaint Form

Provide your name, address, and telephone number (unless filing anonymously)

  1. Identify the practitioner you are reporting by his or her full name and license type.
  2. Provide a detailed summary of your concerns.
  3. Attach copies (not originals) of documents relating to your concerns, if applicable.
  4. Return the completed Complaint Form to the Enforcement Division by email, fax: (804) 212-2174, U.S. mail, or in person.

Please select the “Option” button and select “enable this content” to allow typing in the Word version.

File a Complaint Verbally or Request a Complaint Form

Contact the Enforcement Division at 1-800-533-1560 or (804) 367-4691.

Contact Us