Check Application Status

If you applied online, you can check the status of your application by visiting the Initial Applications website to view your online checklist. As documentation is received and reviewed by the Board, your checklist will be updated, and an automated email will be sent to you 24 hours later. The automated emails will have additional details about the actions you may need to take. If you did not apply online, you may need to register for an account to view your online checklist.

To access your online checklist:

1. Log into the system.

2. Under “Pending Licenses” click on the “View Checklist” link located next to your license type (i.e. Qualified Mental Health Professional-Adult).
image of the View Checklist link

3. At the top of the Checklist Information Page, you will find a link which will allow you to download/view any additional instructions/forms/guidance documents provided by the Board.

4. At the bottom of the Checklist Information Page, you can view the Checklist (License Requirements) that the Board utilizes as they process your application. This checklist allows you to track the progress of your application. Below is a sample checklist:

screenshot of the Applicant Checklist

5. Each item in the checklist has a status to indicate if your action is needed for the item. Each status is defined as follows:

Status	Meaning	Required Action
Unchecked	The item is required and has not been received.	Provide the item to the Board.
Completed	The item has been received and added to your file. Please Note: this does not mean that the item is accepted or approved. It is possible that this item could be marked as Incomplete upon further review by the Board.	Nothing unless you are contacted by the Board.
Incomplete	The item submitted has been received but information may be missing or incorrect.	Respond to emails from the Board and provide additional information or corrections as required.
Not Applicable	The item is not applicable to your application.	None.
Waived	The requirement for this item has been met under another requirement.	None.

Please allow adequate processing time for applications. Applications that are complete, fully documented, and meet the minimum requirements of the Regulations Governing the Practice of Professional Counseling will be processed within 30 days of the last document received.

The Board keeps incomplete applications on file for one year from the date of payment. If your application is still incomplete after the one-year timeframe, you will be required to re-apply by submitting a new application, fee, and documentation pursuant to the regulations at that time.

Please contact the Board if you have questions:

Licensure questions: coun@dhp.virginia.gov
CSAC or CSAC-A questions: csac@dhp.virginia.gov
QMHP or RPRS questions: qmhp@dhp.virginia.gov