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New and improved nurse aide system for NNAAP® test registration launching on February 14, 2022!

Published on Feb 1, 2022

With the acquisition of the nurse aide credentialing program from Pearson VUE in April 2021, Credentia is making significant investments in people, processes, and systems to meet the evolving nurse aide and home health aide testing market needs for decades to come. In strategic partnership with the National Council of State Boards of Nursing® (NCSBN®), Credentia is developing new nurse aide testing services and programs to provide even more value to state agencies, training programs, and candidates in the coming years, all with the primary objective of maximizing public health and safety.

Contact Credentia directly if you have questions by clicking THIS LINK or through the contact information below:

Contact customer service, call 866-340-3555
(M-F) 8AM - 11PM (EST)
(SAT) 8AM - 5PM (EST)
(SUN) 10AM - 4PM (EST)
or email us at

CNA365 is Launching on February 14, 2021.  To fully migrate all nurse aide testing information from Pearson VUE legacy systems to the new Credentia CNA365® system, there will be a “downtime” period of no exam dates from 1/27/22 through 2/13/2022. Beginning on 2/14/2022, candidates will have access to CNA365® and can schedule and take online Written/Oral exams on that day.

We are excited to announce significant credentialing program improvements including online NNAAP® Written/Oral Exam, a new candidate support center dedicated to the nurse aide community, the new CNA365® nurse aide credentialing system, expanded reporting capabilities, and much more. Attached please find an overview of all program improvements.

Please also note that a pre-recorded training session on CNA365® will be shared with each active, state-approved training program by Credentia in early February to introduce an electronic candidate course completion verification process and to review system reporting capabilities.

CNA365® information and training materials can be accessed at:  

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Virginia Board of Nursing
Jay P. Douglas, MSM, RN, CSAC, FRE, Executive Director
Cynthia M. Swineford, MSN, RN, CNE, President